Our Approach
A proven framework that understands business needs.
Delivering successful services once is easy. But ‘Quality’ is often the ability to deliver a consistent level of services, time and again. This necessitates processes have been built and fine-tuned over the years, and the ability to customise these processes to a customer’s organisational needs.
At Harvest, we call this the 4Di Process, tuned to work with remote customers and deliver in shorter time frames.
The 4Di Process builds inside-out. We begin with a thorough conceptual model of what is required and build outwards to create tangible outputs. Each step in the process builds on the last one, with the core business requirement at the heart of the product. Our 4Di Process is characterised by the following phases:
Discover: Here we endeavour to understand your business, identify bottlenecks and hidden problems that could impact business growth, resources and profitability. We research the market adequately and discover changes in the current system that will give your business the key competitive edge. We then work to propose a system and set expectations around the same.
Design: This includes detailing of the top-level processes within your organisation through context diagrams. Robust, comprehensive and accurate information flows help us identify the key milestones in the construction of proposed system, following which we architect the software to meet current requirements and anticipate future enhancements. We set out to create a prototype, use cases that serve as a benchmark to test the system during development, as well as design the functional flow of the proposed software application.
Develop: We work to ensure that the programme is coded using industry-standards methods and best practices. We do this by creating interfaces based on the principles of usability engineering in order to achieve zero defect density. We seek to integrate and test the system against the use cases created during the design phase.
Deployment: We seek to deliver a solution that is accurate, bug free, complete and accepted by end users. We also provide complete documentation and training so that you can use the software independently.
